Official
Brands & Shopping
Online Shopping & Delivery Expectations
Next-day, same-day, free returns - what do UK shoppers actually expect now, and what would they pay for?
0 respondents 3 min
Questions
How often do you shop online?
0 responses
- Most days0%
- Weekly0%
- A few times a month0%
- Rarely0%
- Never0%
What matters most when choosing where to buy online?
0 responses
- Price0%
- Delivery speed0%
- Free returns0%
- Trusted brand0%
- Reviews0%
- Supporting UK businesses0%
Should retailers be allowed to charge for returns?
0 responses
- No - returns should always be free0%
- Yes - it reduces waste0%
- Yes - but only for serial returners0%
- Unsure0%
Results summary
Full results →How often do you shop online?
What matters most when choosing where to buy online?
Should retailers be allowed to charge for returns?
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